RaipurDurg Bhilai
Call/Whatsapp 0771-6009001

Return Policy

Return Policy


 

We follow "no question asked" return policy. We encourage customers to check the products on delivery, if the customer is not satisfied with any product it has to be returned immediately. The returned product can be replaced or the amount adjusted in the bill as per customer requirement. Those Products which came along as a part of any deal cannot be returned individually, rather the deal has to be accepted or returned completely. There is no return of the products accepted at time of delivery, used partially or fully.


If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items and an extra 30 rupees will be charged as delivery charges for re-shipping.

Cancellation:
For canceling your order, you will have to get in touch with our customer support executive by sending an email to order.oshop@gmail.com and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Oshop.in has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by oshop.in and accept its decision regarding the cancellation.
oshop.in will not refund the amount charged to it as instrument bouncing charges on processing of refund.

Refunds:
Purchase amount of the product returned at the time of delivery will be adjusted in bill amount at time of payment.

Return Policy

We follow "no question asked" return policy. We encourage customers to check the products on delivery, if the customer is not satisfied with any product it has to be returned immediately. The returned product can be replaced or the amount adjusted in the bill as per customer requirement. Those Products which came along as a part of any deal cannot be returned individually, rather the deal has to be accepted or returned completely. There is no return of the products accepted at time of delivery, used partially or fully.


If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items and an extra 30 rupees will be charged as delivery charges for re-shipping.

Cancellation:
For canceling your order, you will have to get in touch with our customer support executive by sending an email to order.oshop@gmail.com and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Oshop.in has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by oshop.in and accept its decision regarding the cancellation.
oshop.in will not refund the amount charged to it as instrument bouncing charges on processing of refund.

Refunds:
Purchase amount of the product returned at the time of delivery will be adjusted in bill amount at time of payment.